Cloud Browser Security Defends Against Malware
Total WebShield scans every site you visit in real-time using our constantly updated cloud threat database—helping block malware, scams, and phishing attacks before they reach your device.
Real-Time Protection as You Browse
Every website visit is scanned in real-time against Total WebShield's cloud-based threat database.2
Up-to-the-Minute Threat Database
Our cloud infrastructure updates constantly to identify and block the latest dangerous websites.2
Browse Safely and Securely
Protect your privacy and sensitive data across every browsing session.
Smartphone Protection
Extend protection to your mobile and tablet devices with app-based coverage.1
Subscription, Refunds, and Offer FAQ’s
What plans do you offer?
We offer monthly, quarterly, biannual, and annual subscription plans that automatically renew unless canceled.* Unless you cancel before the end of your initial term, your plan will automatically renew at the then-regular rate** and will continue to do so unless you cancel.
How do I cancel my plan?
To cancel, log into your online portal and visit the My Subscriptions section. If you would like step-by-step instructions, visit our cancellation guide.
How do I receive a refund?
If you would like to request a refund, you must first fully terminate your subscription. Cancelling your subscription (i.e., turning off auto-renewal) will not end your access or automatically trigger a refund. You are only eligible for a refund if you submit a request within 30 days of starting an annual or biannual plan, or within 14 days of starting a monthly or quarterly plan.4 If your refund request is approved, your access to the service will end immediately.
How do I manage subscriptions to multiple services?
If you've purchased multiple subscription services from Total WebShield or related brands under the Total Security umbrella, such as TotalAV™ or Total VPN, and used the same email address, your plans may appear under a unified login for convenience. However, each subscription is still managed individually. Add-on services or other linked plans must be canceled separately if you no longer wish to continue them.